Razel Tellez Munoz
About Razel Tellez Munoz
Razel Tellez Munoz is a Support Specialist at Indio Technologies Inc. in Austin, Texas, with nearly a decade of experience in customer service and management across various industries.
Work at Indio Technologies
Razel Tellez Munoz has been employed at Indio Technologies Inc. as a Support Specialist since 2020. In this role, she provides customer support and assistance, leveraging her extensive experience in customer service. Her position is based in Austin, Texas, where she has contributed to the company's commitment to delivering high-quality support to clients.
Previous Experience in Customer Support
Before joining Indio Technologies, Razel worked at OutboundEngine in various roles, including Account Manager and Senior Customer Success Representative. She served as an Account Manager for three months in 2020 and as a Senior Customer Success Representative for five months from 2019 to 2020. Her experience at OutboundEngine helped her develop skills in managing client relationships and addressing customer needs effectively.
Background in Restaurant Management
Razel has nearly a decade of experience in restaurant service and management. She worked at El Arroyo Mexican Restaurant as a Floor Manager from 2014 to 2015. This experience enhanced her multitasking abilities and provided her with valuable insights into customer service in a fast-paced environment.
Education and Expertise
Razel studied at Austin Community College, where she achieved a degree in Business Administration and Management from 2012 to 2018. This educational background has equipped her with foundational knowledge in business practices, contributing to her effectiveness in customer support roles.
Skills and Specializations
Razel specializes in providing customer support in both English and Spanish, allowing her to assist a diverse clientele. Her skills have been further enhanced through her experiences in pawnshop management and construction work, where she learned to complete challenging tasks efficiently.