Richard Geib
About Richard Geib
Richard Geib is a Team Lead of Implementation at Indio Technologies Inc., where he has worked since 2020. He has a diverse background in customer success and project management, with previous roles at OutboundEngine and experience in the liquor industry.
Current Role at Indio Technologies
Richard Geib serves as the Team Lead of Implementation at Indio Technologies Inc., a position he has held since 2020. In this role, he focuses on leading implementation teams within a fast-paced Software as a Service (SaaS) environment. His responsibilities include developing team members to exceed their goals through effective leadership and support.
Previous Experience in Customer Success
Prior to his current role, Richard Geib worked at OutboundEngine in various capacities. He started as a Customer Success Representative in 2016, transitioning to a Retention Specialist and then to a Senior Retention Specialist by 2018. He also served as Solutions Team Manager for a brief period in 2020 and as Solutions Team Lead from 2018 to 2019. His experience at OutboundEngine contributed to his expertise in customer success and team management.
Early Career and Other Roles
Richard Geib's career began in the hospitality and logistics sectors. He worked as an Expediter/Trainer at Roaring Fork Restaurant Group from 2008 to 2010 and as a Project Manager at CBM Facilities in 2006. He also held the position of Logistics Account Executive at Total Quality Logistics in 2015. These roles provided him with a diverse background in team management and operational efficiency.
Educational Background
Richard Geib studied at Texas Tech University, where he earned a Bachelor of Applied Science (B.A.Sc.) in Advertising and Marketing from 2011 to 2014. He also attended San Antonio College from 2008 to 2010. His educational background has equipped him with the foundational knowledge necessary for his roles in customer success and implementation leadership.