Aarti Thapar
About Aarti Thapar
Aarti Thapar is an NRI Relationship Manager with over a decade of experience in the banking sector, currently working at IndusInd Bank in Dubai. She specializes in enhancing account values and customer profitability through tailored financial solutions and high-quality service.
Work at IndusInd Bank
Aarti Thapar has been serving as an NRI Relationship Manager at IndusInd Bank since 2014. In this role, she focuses on enhancing the value of existing accounts and increasing the liabilities size of relationships through account balances. She aims to capture a larger share of the customer's wallet, which contributes to enhancing and retaining customer profitability. Aarti emphasizes customer profiling to provide tailored financial products that meet specific customer needs, ensuring high-quality customer service is delivered as part of her responsibilities.
Previous Experience in Banking
Before joining IndusInd Bank, Aarti Thapar worked at HDFC Bank as a Manager from 2010 to 2014. During her four years in this position, she gained valuable experience in managing customer relationships and delivering financial services. Prior to her tenure at HDFC Bank, she served as a Unit Manager at Birla Sun Life Insurance for one year from 2006 to 2007, where she developed her skills in the insurance sector.
Education and Expertise
Aarti Thapar studied at Amity Business School, where she completed a Post Graduate Diploma in Insurance and Marketing (PGDIM) from 2004 to 2006. This educational background provided her with a strong foundation in financial services and marketing strategies, which she applies in her current role as an NRI Relationship Manager. Her expertise lies in customer profiling and delivering tailored financial solutions.
Focus on Customer Service
In her role as an NRI Relationship Manager, Aarti Thapar places a strong emphasis on delivering high-quality customer service. She understands the importance of meeting specific customer needs and works diligently to provide tailored financial products. Her focus on customer satisfaction plays a crucial role in enhancing customer relationships and profitability.