Abhishek Paul
About Abhishek Paul
Abhishek Paul is an AVP1 at IndusInd Bank, where he focuses on account acquisition and customer satisfaction. He has a background in Mathematics and Statistics, holding both a Master's and Bachelor's degree, and has previously worked at ICICI Bank and YES BANK.
Work at IndusInd Bank
Abhishek Paul has been serving as an Assistant Vice President 1 (AVP1) at IndusInd Bank since 2020. He is based in Gurgaon, India, and has held this position for four years. In his role, he is responsible for monitoring business operations, compliance, and ensuring the smooth functioning of the branch. He plays a key role in strategizing to acquire new accounts and expand existing ones by offering various financial products and services. Additionally, he focuses on reducing customer wait times and increasing customer satisfaction within the branch.
Previous Experience at ICICI Bank
Before joining IndusInd Bank, Abhishek Paul worked at ICICI Bank as a Manager from 2013 to 2019. He spent six years in Moradabad, where he was involved in various banking operations. His responsibilities included managing customer relations and ensuring the delivery of financial services. This experience contributed to his expertise in banking and finance.
Experience at YES BANK
Abhishek Paul worked as a Cluster Sales Manager at YES BANK for a period of seven months in Gurgaon from 2019 to 2020. In this role, he was responsible for sales management and customer engagement, contributing to the bank's growth and customer acquisition efforts.
Education and Expertise
Abhishek Paul holds a Master of Science (M.Sc.) in Mathematics and Statistics from Deendayal Upadhyay Gorakhpur University, which he completed from 2009 to 2011. He also earned a Bachelor of Science (B.Sc.) in the same field from the same university between 2006 and 2009. Additionally, he studied Banking and Finance at Manipal Academy of Higher Education, obtaining a Post Graduate Diploma in Banking and Finance (PGDBF) from 2012 to 2013. His educational background provides a strong foundation for his career in banking.
Compliance and Risk Management
In his current role at IndusInd Bank, Abhishek Paul is responsible for ensuring compliance with banking norms and risk management processes at the branch level. He monitors business operations and compliance to maintain high branch audit scores, which is essential for the bank's operational integrity and regulatory adherence.