Ajay Sharma
About Ajay Sharma
Ajay Sharma is a Deputy Manager Operations at IndusInd Bank, where he has worked since 2021. He has extensive experience in operations management, having previously held positions at AU Small Finance Bank, ICICI Bank, and YES BANK.
Work at IndusInd Bank
Ajay Sharma has been serving as the Deputy Manager Operations at IndusInd Bank since 2021. In this role, he is responsible for overseeing operations management, which includes handling customer queries and resolutions. His position requires effective team handling and the management of information systems, ensuring smooth operational processes within the bank.
Previous Experience in Banking
Before joining IndusInd Bank, Ajay Sharma worked at AU Small Finance Bank as a Disbursement Officer from 2020 to 2021 in Ludhiana, Punjab. His responsibilities included team management and operational oversight. Prior to that, he served as a CPA Manager at ICICI Bank for one year in 2016-2017, where he focused on customer query resolution. Additionally, he worked at YES BANK as a Credit Executive from 2017 to 2020, managing retail asset operations.
Education and Expertise
Ajay Sharma completed his Bachelor of Commerce (BCom) at Lovely Professional University from 2013 to 2016. He furthered his education by obtaining a Master of Business Administration (MBA) in Accounting and Finance from the same institution, graduating in 2018. His academic background provides a strong foundation for his roles in banking and operations management.
Career Progression in Operations Management
Ajay Sharma has developed a robust career in operations management within the banking sector. His experience spans various roles, including managing a diverse portfolio of retail asset operations, which encompasses mortgage, unsecured business loans, and healthcare finance. His expertise in handling customer queries and team management has been integral to his professional growth.