Amit Kumar
About Amit Kumar
Amit Kumar serves as the Manager of Customer Service Operations at Indusind Bank, where he has worked for ten years. He also holds a position in Operations and Support at Utkarsh Small Finance Bank, contributing to the organization since 2018.
Work at IndusInd Bank
Amit Kumar has served as the Manager of Customer Service Operations at IndusInd Bank since 2014. In this role, he oversees the customer service operations, ensuring that the bank meets its service delivery standards. His responsibilities include managing customer inquiries, resolving issues, and enhancing the overall customer experience. With a tenure of 10 years at IndusInd Bank, he has contributed to the development and implementation of operational strategies that improve service efficiency.
Current Role at Utkarsh Small Finance Bank
Since 2018, Amit Kumar has been working at Utkarsh Small Finance Bank in the Operation and Support department. His role involves supporting various operational functions and ensuring smooth service delivery. With 6 years of experience in this position, he plays a crucial role in maintaining operational efficiency and customer satisfaction within the bank.
Professional Experience
Amit Kumar has accumulated significant experience in the banking sector over the years. His roles at both IndusInd Bank and Utkarsh Small Finance Bank highlight his expertise in customer service operations and support. This experience has equipped him with a comprehensive understanding of banking operations and customer relationship management.