Anita .
About Anita .
Anita is a Service Delivery Manager at IndusInd Bank, where she has worked since 2023. She holds a B.Com and an M.Com from the University of Lucknow, as well as a PGDBS from Amity University Noida.
Work at IndusInd Bank
Anita has been serving as a Service Delivery Manager at IndusInd Bank since 2023. She is based in Noida, Uttar Pradesh, India. In her role, she is responsible for overseeing service delivery operations, ensuring that customer service standards are met and maintained. Her experience in the banking sector contributes to her effectiveness in managing service processes and enhancing customer satisfaction.
Education and Expertise
Anita holds a Bachelor of Commerce (B.Com) degree from the University of Lucknow, which she completed from 2009 to 2012. She further pursued a Master of Commerce (M.Com) at Lucknow University from 2012 to 2014. Additionally, she obtained a Post Graduate Diploma in Banking Services (PGDBS) from Amity University Noida in 2020. This educational background provides her with a solid foundation in business and banking principles.
Previous Experience at Axis Bank
Before joining IndusInd Bank, Anita worked at Axis Bank as an Assistant Manager from 2020 to 2023. During her tenure in New Delhi, Delhi, she gained valuable experience in banking operations and customer service. Her role involved managing client relationships and ensuring the delivery of banking services, which equipped her with skills relevant to her current position.
Professional Background
Anita's professional background includes significant experience in the banking sector, with roles that have enhanced her expertise in service delivery and customer management. Her career trajectory reflects a commitment to developing her skills in business and finance, which is evident through her educational pursuits and work experiences.