Ankita Mahadik
About Ankita Mahadik
Ankita Mahadik is an Associate Manager in Customer Service at IndusInd Bank, where she has worked since 2018. She has a background in journalism and has held various roles in customer service and marketing across several companies.
Current Role at IndusInd Bank
Ankita Mahadik has been serving as an Associate Manager in Customer Service at IndusInd Bank since 2018. In this role, she is responsible for overseeing customer service operations, ensuring high-quality service delivery, and managing customer relationships. Her experience in the banking sector has equipped her with skills in customer engagement and service excellence.
Previous Experience at Tendersinfo
Before her current position, Ankita worked as a Junior Copy Editor at Tendersinfo - Euclid Infotech Pvt. Ltd. in 2013. This freelance role lasted for two months and involved editing and refining content for clarity and coherence, contributing to the overall quality of the company's publications.
Experience at SERCO Global Services
Ankita gained valuable experience as a Concierge Executive in AP Marketing at SERCO Global Services from 2013 to 2014. During her one-year tenure, she provided customer support and assistance, enhancing her skills in client interaction and service management.
Role at Rajshri Entertainment
From 2015 to 2017, Ankita worked as a Social Media Marketing and Content Executive at Rajshri Entertainment. In this two-year role, she focused on creating and managing content for social media platforms, contributing to the company's online presence and audience engagement strategies.
Educational Background in Journalism
Ankita Mahadik completed her Bachelor of Mass Media with a specialization in Journalism from 2010 to 2013. This three-year program provided her with foundational knowledge and skills in media practices, writing, and communication, which have been beneficial in her subsequent roles in customer service and marketing.