Anuj Pandey
About Anuj Pandey
Anuj Pandey is an Online Reputation Manager with expertise in customer experience management tools. He has a diverse work history in analytics and social media roles, complemented by a Bachelor of Computer Application degree.
Work at IndusInd Bank
Anuj Pandey currently holds the position of Online Reputation Manager at IndusInd Bank, where he has been employed since 2023. His role involves managing the bank's online presence and ensuring a positive reputation across digital platforms. He operates from Gurugram, Haryana, India, contributing to the bank's customer engagement strategies.
Previous Experience in Customer Experience Management
Anuj has extensive experience in customer experience management. He previously worked as a Google Ads Analyst at WNS from 2019 to 2020, where he focused on optimizing advertising strategies. He also served as a Social Media Analyst at Startek for Airtel from 2021 to 2022, and as a Process Analyst at Airtel from 2022 to 2023. His roles have equipped him with skills in various customer experience management tools, including Sprinklr, One Direct, and Simplify 360.
Education and Expertise
Anuj Pandey earned a Bachelor of Computer Application degree from Trinity Institute of Professional Studies (TIPS, Dwarka) from 2016 to 2019. His educational background includes foundational studies at Delhi Public School and Pragati Public School, where he focused on PCM subjects. This academic experience has provided him with a solid foundation in technology and analytical skills relevant to his career.
Background and Personal Interests
Anuj comes from a defense background, which has instilled in him a strong sense of discipline and ethics. Outside of his professional life, he enjoys playing football and has a passion for singing and playing the guitar. These interests reflect his well-rounded personality and ability to balance work with personal pursuits.