Arindam Kopil
About Arindam Kopil
Arindam Kopil is a seasoned banking professional specializing in customer service and operations management. He has extensive experience in developing client relationships and strategic alliances, having worked at various banks including HDFC Bank, Ujjivan Financial Services, and IndusInd Bank.
Work at IndusInd Bank
Arindam Kopil serves as the Manager of Customer Service and Operations at IndusInd Bank. He has been in this role since 2015, contributing to the bank's operational efficiency and customer satisfaction. His responsibilities include managing customer service initiatives and overseeing operational processes to enhance client experiences. His tenure at IndusInd Bank has been marked by a focus on developing high net worth client relationships and referral networks.
Previous Experience at HDFC Bank
Before joining IndusInd Bank, Arindam Kopil worked at HDFC Bank from 2008 to 2015. He held the position of Authoriser in Bombay, Maharashtra, for seven years. His role involved authorizing banking transactions and ensuring compliance with operational protocols. This experience laid the groundwork for his future roles in customer service and operations within the banking sector.
Current Role at Ujjivan Financial Services
Arindam Kopil is currently employed as the Cluster Operation Manager at Ujjivan Financial Services, a position he has held since 2017. Based in Bengaluru, Karnataka, he oversees operational management and strategic planning within the organization. His role involves enhancing business development efforts and fostering relationships with clients, contributing to the overall growth of Ujjivan Bank.
Education and Expertise
Arindam Kopil holds a Bachelor of Commerce degree from Gauhati University, which he completed from 2003 to 2006. He also studied at Holy Name School. His educational background provides a solid foundation for his expertise in banking operations and customer service. Additionally, he has pursued studies at the National Law School of India University, further enhancing his knowledge in relevant fields.
Background and Skills
Arindam Kopil has extensive experience in strategic planning and business development within the banking sector. His proven track record includes leveraging core strengths and connections to establish lasting banking relationships and secure strategic alliances. His focus on developing high net worth client relationships has been a significant aspect of his career, enabling him to build referral networks effectively.