Debasmita Basak
About Debasmita Basak
Debasmita Basak is a Service Delivery Manager at IndusInd Bank, with a strong background in commercial banking and expertise in managing accounts. She holds a Bachelor of Commerce and an MBA, and has experience in public speaking which supports her role in service delivery management.
Work at IndusInd Bank
Debasmita Basak has been serving as a Service Delivery Manager at IndusInd Bank since 2021. In this role, she is responsible for overseeing service delivery operations, ensuring customer satisfaction, and managing various banking services. Her position in Kolkata, West Bengal, allows her to leverage her extensive experience in commercial banking to enhance service efficiency and effectiveness.
Previous Experience at IIFL
Before joining IndusInd Bank, Debasmita Basak worked at IIFL (India Infoline Group) as a Credit Manager from 2019 to 2020. During her tenure in the Kolkata Area, she focused on credit analysis and management, which contributed to her understanding of the financial services landscape and strengthened her skills in account management.
Education and Expertise
Debasmita Basak holds a Bachelor of Commerce (BCom) degree in Accounting and Finance from Heramba Chandra College, which she completed from 2015 to 2018. She furthered her education by obtaining a Master of Business Administration (MBA) in Finance from the Bengal Institute of Business Studies between 2018 and 2020. Her academic background supports her expertise in managing accounts and service delivery in the financial sector.
Background in Public Speaking
Debasmita Basak possesses a strong background in public speaking. This skill complements her role as a Service Delivery Manager, where effective communication is essential for managing teams and engaging with clients. Her ability to articulate ideas clearly enhances her effectiveness in service delivery management.
Early Education
Debasmita Basak completed her Higher Secondary education at Ballygunge Shiksha Sadan from 2013 to 2015. This foundational education in Business/Commerce provided her with the initial knowledge and skills that would support her future studies and career in finance and banking.