Dhanashree Mahajan
About Dhanashree Mahajan
Dhanashree Mahajan is a Service Relationship Manager at IndusInd Bank in Dubai, with extensive experience in managing elite customer bases, particularly non-resident Indian clients. She has previously held positions at HSBC Retail Banking and Wealth Management, where she focused on customer service and compliance with KYC and AML guidelines.
Work at IndusInd Bank
Dhanashree Mahajan has been employed at IndusInd Bank as a Service Relationship Manager since 2018. In this role, she focuses on managing relationships with high-net-worth individuals (HNI) and ensuring a high level of service delivery. Her responsibilities include developing digital engagement strategies tailored to the needs of elite customer bases, particularly in Dubai.
Previous Experience at HSBC
Prior to her current position, Dhanashree Mahajan worked at HSBC Retail Banking and Wealth Management. She served as an Assistant Manager from 2013 to 2014 and then as a Premier Service Manager from 2014 to 2017. During her tenure, she gained valuable experience in managing elite customer bases, with a particular emphasis on non-resident Indian (NRI) clients.
Education and Expertise
Dhanashree Mahajan completed her Bachelor of Commerce (B.Com) degree at the University of Mumbai in 2010. Her educational background has equipped her with a solid foundation in accounts, which complements her extensive experience in the banking sector. She possesses expertise in Know Your Customer (KYC) requirements and Anti-Money Laundering (AML) guidelines, which are critical in maintaining compliance within the financial industry.
Remediation Projects and Risk Profiling
Dhanashree has participated in remediation projects that focus on cross-border transactions and risk profiling. These projects are essential for ensuring that financial institutions adhere to regulatory standards and effectively manage risks associated with international banking operations.