Digvijay Yadav
About Digvijay Yadav
Digvijay Yadav serves as the Chief Manager of Customer Experience at IndusInd Bank, a position he has held since 2013. He has over a decade of experience in the banking sector and previously worked at HDFC Bank and WNS Global Services.
Work at IndusInd Bank
Digvijay Yadav has held the position of Chief Manager-Customer Experience at IndusInd Bank since 2013. In this role, he focuses on enhancing customer satisfaction and improving service delivery. His tenure at IndusInd Bank spans over 11 years, during which he has contributed to various initiatives aimed at optimizing the customer experience within the banking sector. He is based in the Pune Area, India.
Current Role at HDFC Bank
In addition to his role at IndusInd Bank, Digvijay Yadav has been working as a Project Manager at HDFC Bank since 2011. With over 13 years of experience in this position, he is involved in managing projects that aim to streamline operations and improve customer engagement. His dual roles reflect his extensive expertise in the banking industry.
Previous Experience at WNS Global Services
Before his current positions, Digvijay Yadav worked at WNS Global Services as a Quality Manager from 2007 to 2011. During his four-year tenure, he focused on maintaining and improving service quality standards within the organization. His experience at WNS Global Services provided him with a solid foundation in quality management practices.
Educational Background
Digvijay Yadav studied at Central Schools, which provided him with a foundational education. The specifics of his degree or further educational qualifications are not detailed, but his career trajectory indicates a strong background in customer experience and project management within the banking sector.