Guru S
About Guru S
Guru S is a Vice President at IndusInd Bank, where he has worked since 2015. He has extensive experience in telesales strategy, call center operations, and business delivery management across various organizations in India.
Work at IndusInd Bank
Currently serving as an Assistant Vice President (AVP) at IndusInd Bank since 2015, Guru S operates in the Chennai Area, India. In this role, he provides strategic advice and assistance to senior management, focusing on planning and evaluating modifications to existing operations, systems, and procedures. His contributions are essential for the bank's operational efficiency and strategic direction.
Previous Experience at Hinduja Global Solutions Limited
Guru S worked at Hinduja Global Solutions Limited as an Assistant Manager from 2005 to 2012 for seven years in Bangalore. His responsibilities included leading the development and execution of a long-term telesales strategy for the organization's retail and consumer finance division. This role laid the foundation for his expertise in telesales and operational management.
Role at Indian Health Organisation Pvt. Ltd.
From 2014 to 2015, Guru S held the position of Business Delivery Manager at Indian Health Organisation Pvt. Ltd., an Aetna Company, in the Bangaon Area, India. In this capacity, he played a key role in optimizing call center productivity, ensuring that quality standards were met while minimizing operational costs.
Experience at Andromeda Marketing Pvt Ltd
Guru S served as an Assistant Manager at Andromeda Marketing Pvt Ltd from 2013 to 2014 for one year in Bangalore, India. His role involved overseeing the entire call-center operation across India, which included tele-sales, lead generation, direct sales, up-selling, cross-selling, inbound support, complaint handling, and quality assurance.
Reporting and Analytics Expertise
In his various roles, Guru S has developed and managed reports, dashboards, and Management Information System (MIS) updates. These tools are designed to keep stakeholders informed and showcase growth regularly, reflecting his commitment to data-driven decision-making and operational transparency.