Harnoor Bhatia, Sa Fe 6 Popm
About Harnoor Bhatia, Sa Fe 6 Popm
Harnoor Bhatia serves as the Deputy Vice President of Digital Products for the Individual Segment at IndusInd Bank, where he has significantly enhanced digital platforms and customer communication. He holds an MBA in Information Technology from Symbiosis, Pune, and has a diverse background in product management and digital solutions across various financial institutions.
Work at IndusInd Bank
Currently, Harnoor Bhatia serves as the Deputy Vice President for Digital Products in the Individual Segment at IndusInd Bank, a position held since 2022. In this role, he has enabled a digital platform that scales to 100,000 monthly logins for IndusInd Bank credit cards, facilitating volume sourcing. Previously, he worked as AVP-2 for Digital Products in the Individual Segment from 2021 to 2022. His contributions include compliance with RBI guidelines on digital lending and reviving the online savings account journey as part of digital product enhancements.
Education and Expertise
Harnoor Bhatia completed his Bachelor of Technology (B.Tech.) in Computer Science Engineering from Guru Nanak Dev Engineering College, Ludhiana, from 2010 to 2014. He further pursued a Master of Business Administration (MBA) in Information Technology at Symbiosis, Pune, from 2014 to 2016. Additionally, he attended the Indian Institute of Management, Lucknow, where he completed a General Management Executive Program from 2018 to 2019. His educational background supports his expertise in digital products and technology.
Professional Background
Harnoor Bhatia has a diverse professional background in the technology and finance sectors. He began his career as a Trainee at Yardi Software India Pvt Ltd in 2016. He later worked as a Management Trainee at Bajaj Finserv before becoming a Manager for the Product - EMI Card Portfolio from 2017 to 2018. He served as a Product Manager at PayU from 2019 to 2021, where he implemented Moengage for campaign automation. His experience spans various roles that emphasize product management and digital solutions.
Achievements in Digital Product Development
Throughout his career, Harnoor Bhatia has made significant contributions to digital product development. He designed and integrated a machine learning model with a new Loan Origination System (LOS) and launched a digital platform for personal loans that addressed operational challenges. Additionally, he developed and launched an instant sourcing and activation process for Bajaj Finserv's Virtual EMI card, enhancing the availability of multi-product finance options.