Jayendra Singh Rathore

Jayendra Singh Rathore

Customer Service Manager @ IndusInd Bank

About Jayendra Singh Rathore

Jayendra Singh Rathore is a Customer Service Manager with extensive experience in the banking sector. He has a Master's degree in Business Administration and has held various managerial positions across multiple financial institutions.

Work at IndusInd Bank

Jayendra Singh Rathore has been employed at IndusInd Bank since 2018, serving as a Customer Service Manager. In this role, he is responsible for overseeing customer service operations, ensuring client satisfaction, and managing service delivery. His tenure at IndusInd Bank has lasted for six years, during which he has contributed to enhancing customer experiences and operational efficiency.

Previous Experience in Banking

Prior to his current role at IndusInd Bank, Jayendra Singh Rathore worked at YES BANK as a Senior Officer from 2017 to 2018. His responsibilities included managing customer accounts and providing support to clients. He also held the position of Assistant Manager at Kartmagic from 2015 to 2016, where he gained experience in customer relations and service management.

Education and Expertise

Jayendra Singh Rathore completed his Master of Business Administration (M.B.A.) with a focus on Marketing at Sinhgad Institute of Management from 2012 to 2014. His educational background also includes attending St. Anselm's Sr. Sec. School in Bhilwara, where he studied from 1998 to 2008. This academic foundation has equipped him with the skills necessary for his roles in customer service and business development.

Internship Experience

In 2011, Jayendra Singh Rathore undertook an internship at SANGAM INDIA LTD in Bhilwara, where he worked for one month. This experience provided him with initial exposure to the corporate environment and helped him develop foundational skills relevant to his future career in customer service and management.

Current Role at Equitas Small Finance Bank

Since 2021, Jayendra Singh Rathore has been working as a Business Development Manager at Equitas Small Finance Bank. In this role, he focuses on driving business growth and developing strategies to enhance customer engagement in Bhilwara. His experience in customer service and banking contributes to his effectiveness in this position.

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