Madhavi Reddy
About Madhavi Reddy
Madhavi Reddy is a Service Delivery Manager at IndusInd Bank in Hyderabad, India, where she has worked since 2020. She holds a Bachelor's degree in Business/Commerce from Osmania University and has previous experience in customer service and technical recruitment.
Work at IndusInd Bank
Madhavi Reddy has been employed at IndusInd Bank as a Service Delivery Manager since 2020. In this role, she is responsible for overseeing service delivery operations, ensuring that customer service standards are met, and managing team performance. Her tenure at IndusInd Bank spans four years, during which she has contributed to enhancing service efficiency and customer satisfaction in the banking sector. The position is based in Hyderabad, Telangana, India.
Education and Expertise
Madhavi Reddy's educational background includes a Bachelor's degree in Business/Commerce from Osmania University, which she completed from 2015 to 2018. Prior to this, she attended the Institute of Computers and Business Management - School of Business Excellence, where she studied Business/Commerce from 2018 to 2020. Her foundational education includes an Intermediate-IPE from Sri Medhavi College Jr College for Girls, completed between 2013 and 2015, and an SSC from Noble High School in 2013.
Previous Work Experience
Before joining IndusInd Bank, Madhavi Reddy worked at Amazon as a Customer Service Representative for two months in 2020. Additionally, she has experience as a Bench Sale Executive and Technical Recruiter at Aplomb Technologies Inc, where she worked for five months in 2017. These roles have contributed to her skills in customer service and recruitment.
Professional Development
Madhavi Reddy has pursued continuous professional development through her various roles in customer service and management. Her experience at IndusInd Bank has allowed her to apply her educational background in business and commerce to real-world banking operations. The combination of her academic qualifications and work experience has equipped her with a solid foundation for her current role.