Mazhar Khan
About Mazhar Khan
Mazhar Khan is a Customer Service Manager and General Banking Operations professional at IndusInd Bank, where he has worked since 2014. He previously held various roles at HSBC Bank, contributing to operations and customer service in Mumbai.
Work at IndusInd Bank
Mazhar Khan has been serving as the Customer Service Manager and General Banking Operations at IndusInd Bank since 2014. In this role, he has been instrumental in people management and branch administration. His responsibilities include lobby management and locker operations, ensuring a smooth customer experience. Additionally, he is accountable for cross-selling other bank products to potential customers, enhancing the bank's service offerings.
Previous Experience at HSBC
Before joining IndusInd Bank, Mazhar Khan worked at HSBC Bank for a total of eight years. He served as an Assistant Manager Operations from 2009 to 2014, where he managed various operational tasks in Mumbai. Prior to that, he was a Service Advisor and NRI Representative at HSBC Bank from 2006 to 2009, focusing on customer service and support for non-resident Indians.
Education and Expertise
Mazhar Khan completed his Secondary School Certificate (SSC) at Gurunanak School. He furthered his education at VKK Menon College, where he studied Commerce and earned a bachelor's degree in commerce in 2005. His educational background supports his expertise in banking operations and customer service management.
Background
Mazhar Khan has a solid foundation in banking and customer service, with over a decade of experience in the financial sector. His career began at HSBC Bank, where he developed skills in operations and customer relations. His transition to IndusInd Bank allowed him to expand his expertise in branch administration and people management.