MD Suleman Abadine Itil®, Ccna®,Ccnp®(Sw), Trend Micro Security®,Mcp®
About MD Suleman Abadine Itil®, Ccna®,Ccnp®(Sw), Trend Micro Security®,Mcp®
MD Suleman Abadine is the Deputy Manager of IT Infrastructure & Operation at IndusInd Bank Ltd in Kolkata, where he has worked since 2017. He holds a Master's degree in Information Technology and has extensive experience in managing IT operations across the East Zone, including vendor coordination and service desk administration.
Work at IndusInd Bank
Currently serving as Deputy Manager for IT Infrastructure & Operation at the Zonal Office in Kolkata, the individual has been with IndusInd Bank since 2017. In this role, they are responsible for performance monitoring and making upgrade recommendations for the bank's IT infrastructure. They oversee the administration and monitoring of the entire Service Desk Operation in the East Zone, ensuring effective IT support for branch users. The role also involves vendor coordination at the second management level and collaboration with the IT Procurement Department.
Education and Expertise
The individual holds a Master’s Degree in Information Technology from Jaipur National University, where they studied from 2012 to 2014. Prior to this, they earned a Bachelor's degree in Computer Application from A.N. College, completing their studies from 2001 to 2004. Their educational background provides a strong foundation for their extensive experience in IT operations and infrastructure management.
Background in IT Operations
With a career spanning over a decade in IT operations, the individual has significant experience managing IT infrastructure across the East Zone of India. Their responsibilities include network management, desktop and laptop support, and printer management. They have a strong background in IT applications administration and monitoring, as well as IT hardware and peripherals.
Previous Experience at HCL Technologies
Before joining IndusInd Bank, the individual worked at HCL Technologies in various roles. They served as Area Customer Support Manager for HCL Comnet Ltd for nine months in Jharkhand from 2016 to 2017. Prior to that, they held positions as Senior Engineer from 2008 to 2014 and as Lead Engineer from 2014 to 2016 in the Patna and Ranchi areas, respectively. These roles contributed to their expertise in IT support and operations.
Key Responsibilities
In their current role, the individual is responsible for ensuring proper access rights and the non-disclosure of information within IT infrastructure operations. They interact daily with branch users in the East Zone to address IT support queries. Their involvement in vendor coordination and collaboration with the IT Procurement Department highlights their integral role in maintaining effective IT operations.