Niharika Kapoor
About Niharika Kapoor
Niharika Kapoor is a Service Relationship Manager at IndusInd Bank in New Delhi, India, where she has worked since 2019. She holds a Postgraduate Degree in Finance from SVKM's Narsee Monjee Institute of Management Studies and has a Bachelor of Business Administration from Bharati Vidyapeeth.
Current Role at IndusInd Bank
Niharika Kapoor serves as a Service Relationship Manager at IndusInd Bank, a position she has held since 2019. Based in the New Delhi Area, India, she has accumulated five years of experience in this role. Her responsibilities include managing client relationships and ensuring customer satisfaction. She plays a key role in enhancing service delivery and addressing client needs effectively.
Previous Experience at IDBI Federal Life Insurance
Before her current role, Niharika Kapoor completed an internship at IDBI Federal Life Insurance in 2018. This internship lasted for one month and provided her with foundational experience in the financial services sector. The exposure gained during this period contributed to her understanding of customer service and relationship management.
Educational Background in Finance
Niharika Kapoor has a strong educational background in finance. She completed her Postgraduate Degree at SVKM's Narsee Monjee Institute of Management Studies (NMIMS) from 2020 to 2022. Prior to that, she earned a Bachelor of Business Administration (BBA) from Bharati Vidyapeeth, where she studied from 2016 to 2019. Her educational journey began with a focus on Business/Commerce at St. Thomas School, where she completed her 10+2 in 2016.