Pankaj Thakral
About Pankaj Thakral
Pankaj Thakral is a Sales Manager specializing in credit cards within the DSA channel, known for his ability to develop business partnerships and implement strategies for profitability. He has a strong background in sales management and customer-centric operations, with experience across multiple financial institutions in India.
Work at IndusInd Bank
Pankaj Thakral has been serving as the Sales Manager for Credit Cards in the DSA Channel at IndusInd Bank since 2021. His role involves developing strategies to enhance product reach and profitability. He operates from Gurugram, Haryana, and focuses on expanding the bank's credit card offerings through effective partnerships and sales initiatives.
Previous Experience in Sales Management
Before joining IndusInd Bank, Pankaj Thakral held several key positions in sales management. He worked at Bajaj Finserv as a Sales Manager for credit cards in the in-house channel from 2017 to 2019 in Ahmedabad. Following that, he served as the Territory Sales Manager for Consumer Durable Loans at IDFC FIRST Bank for seven months in Chandigarh. He also worked at Aditya Birla Finance Limited as a Manager for various loan products in the DSA Channel from 2020 to 2021 in Dehradun.
Education and Expertise
Pankaj Thakral earned his Master of Business Administration from Chandigarh Business School of Administration, Landran, from 2015 to 2017. Prior to that, he completed his Bachelor of Commerce at DAV College from 2012 to 2015. His educational background supports his expertise in sales operations, customer-centric management, and strategy development.
Sales Strategy and Team Management
Pankaj Thakral possesses a strong background in developing effective sales strategies aimed at achieving profitability. He has a motivational management style that emphasizes building efficient sales teams and distribution networks. His experience includes monitoring, recruiting, training, and motivating personnel to ensure quality deliverables and customer satisfaction.
Customer-Centric Operations
Pankaj Thakral is experienced in managing customer-centric operations, focusing on achieving delivery timelines and maintaining service quality norms. His approach ensures that customer satisfaction remains a priority while driving business growth through new client acquisition and account management.