Pooja Tomar
About Pooja Tomar
Pooja Tomar is an Associate Service Delivery Manager at IndusInd Bank, where she has worked since 2017. She holds an MBA in HR from G.B. Technical University and previously served as a Management Trainee at ICICI Prudential Life Insurance Company Limited.
Work at IndusInd Bank
Pooja Tomar has been serving as an Associate Service Delivery Manager at IndusInd Bank since 2017. In this role, she is responsible for managing service delivery operations and ensuring customer satisfaction. Her tenure at the bank has spanned over seven years, during which she has contributed to various initiatives aimed at enhancing service efficiency and client engagement. Pooja operates from the bank's office in Gurgaon, Haryana, India.
Education and Expertise
Pooja Tomar pursued her Master of Business Administration (MBA) with a focus on Human Resources at G.B. Technical University from 2009 to 2011. This two-year program equipped her with essential skills in HR management and business operations. Her educational background supports her professional roles in service delivery and management.
Background
Before joining IndusInd Bank, Pooja Tomar worked as a Management Trainee at ICICI Prudential Life Insurance Company Limited from 2011 to 2012. This role provided her with foundational experience in the financial services sector, contributing to her development in service delivery and client management.
Professional Experience
Pooja Tomar has accumulated significant professional experience in the banking and insurance sectors. Her career began at ICICI Prudential Life Insurance Company Limited, where she completed a year as a Management Trainee. Following this, she transitioned to IndusInd Bank, where she has held the position of Associate Service Delivery Manager for several years.