Pradnya K.
About Pradnya K.
Pradnya K. is a Retention Manager and Service Manager at IndusInd Bank, where she has worked since 2021. She holds an MBA in Operations Management and has previous experience in retention roles at TATA Capital Housing Finance Limited and Freight Tiger.
Current Role at IndusInd Bank
Pradnya K. serves as a Retention Manager and Service Manager at IndusInd Bank. She has held this position since 2021, contributing to the bank's customer retention strategies and service management initiatives. Her role involves developing and implementing processes that enhance customer satisfaction and loyalty.
Previous Experience at Freight Tiger
Before joining IndusInd Bank, Pradnya K. worked as an Operations Executive at Freight Tiger for a brief period in 2021. Her responsibilities included managing operational tasks and supporting the logistics processes within the organization. This role provided her with valuable experience in the operations sector.
Experience at TATA Capital Housing Finance Limited
Pradnya K. was employed as a Retention Executive at TATA Capital Housing Finance Limited from 2019 to 2020. In this role, she focused on customer retention strategies and worked to enhance client relationships. Her experience in this position contributed to her expertise in customer service and retention management.
Education and Expertise in Operations Management
Pradnya K. holds a Master of Business Administration (MBA) with a specialization in Operations Management and Supervision from Vidya Prasarak Mandals Dr. V N Bedekar Institute of Management Studies in Thane. Additionally, she completed her earlier education at SK Somaiya Vidyavihar and Shivaji Balmandir School in Karwar, Karnataka. This educational background has equipped her with the skills necessary for her current roles.