Preeti Sharma
About Preeti Sharma
Preeti Sharma serves as an Assistant Service Delivery Manager at IndusInd Bank and has extensive experience in the banking and service delivery sectors, having previously worked at GENPACT for nine years and currently holding a position at HDFC Bank as a Deputy Manager.
Work at IndusInd Bank
Preeti Sharma has been employed at IndusInd Bank since 2017, serving as an Assistant Service Delivery Manager. In this role, she is responsible for overseeing service delivery operations and ensuring customer satisfaction. Her tenure at the bank has been marked by a focus on enhancing operational efficiency and improving service quality.
Work at HDFC Bank
Since 2018, Preeti Sharma has held the position of Deputy Manager at HDFC Bank. Her responsibilities include managing banking operations and supporting customer service initiatives. Her experience in the banking sector contributes to her effectiveness in this role, where she focuses on meeting customer needs and improving service delivery.
Previous Experience at GENPACT
Preeti Sharma worked at GENPACT from 2008 to 2017, accumulating nine years of experience in various roles. During her time there, she developed skills in service delivery and process management. She transitioned from her initial role to become a Process Developer, where she contributed to operational improvements and efficiency.
Education and Expertise
Preeti Sharma completed her Bachelor of Commerce (B.Com.) degree from 2006 to 2009. She studied at a Senior Secondary Girls School, focusing on Business and Commerce. This educational background has provided her with a solid foundation in business principles, which she applies in her professional roles.