Sanjukta Das
About Sanjukta Das
Sanjukta Das is a Manager at IndusInd Bank, where she has worked since 2019, focusing on customer satisfaction and retention. She has over a decade of experience in the banking sector, having held various positions at Axis Bank, HDFC Bank, and Yes Bank.
Current Role at IndusInd Bank
Sanjukta Das has been serving as a Manager at IndusInd Bank since 2019. In this role, she acts as the dedicated point of contact for retail customers, focusing on maintaining high levels of customer satisfaction and retention. Her responsibilities include addressing customer inquiries and providing tailored banking solutions. With over five years of experience at IndusInd Bank, she has developed a strong understanding of customer needs and preferences.
Previous Experience at Axis Bank
Sanjukta Das worked at Axis Bank in various capacities from 2011 to 2016. She began as a Client Relationship Partner in Guwahati for one year, then progressed to the role of Premium Service Manager (Assistant Manager) in Dimapur for three years. Following this, she served as a Deputy Manager in Kolkata for two years. Throughout her tenure at Axis Bank, she specialized in enhancing customer relationships and cross-selling banking products.
Experience at HDFC Bank Limited
From 2017 to 2019, Sanjukta Das worked at HDFC Bank Limited as a Preferred Relationship Manager in New Delhi. In this position, she focused on managing client relationships and providing personalized banking services. Her role involved understanding client needs and offering suitable financial products, contributing to customer satisfaction and loyalty.
Education and Academic Background
Sanjukta Das studied at Cotton College, where she earned a Bachelor of Arts (B.A.) degree in Literature. Her educational background has provided her with strong communication skills, which are essential in her banking career.
Skills and Specializations
Sanjukta Das possesses strong analytical and problem-solving skills, which are crucial for providing financial advisory services to retail clients. Her expertise lies in enhancing customer relationships through cross-selling tailored banking products and services, ensuring that clients receive the most suitable financial solutions.