Sastha A
About Sastha A
Sastha A serves as the Deputy Vice President at IndusInd Bank in Chennai, Tamil Nadu, India, where he has worked since 2023. He holds an MBA in Marketing from Periyar University and has over 15 years of experience in various roles focused on sales, operations management, and customer service.
Work at IndusInd Bank
Sastha A has been serving as Deputy Vice President at IndusInd Bank since 2023. Based in Chennai, Tamil Nadu, he has been in this role for one year. His responsibilities include leading teams to achieve sales and service delivery targets while implementing business excellence procedures. His expertise in establishing and managing operations focuses on enhancing customer satisfaction and profitability.
Education and Expertise
Sastha A holds a Master of Business Administration (M.B.A.) degree in Marketing/Marketing Management from Periyar University, which he completed from 2010 to 2012. He also earned a Bachelor’s Degree in Computer Application from the University of Madras between 2006 and 2008. Additionally, he obtained an Associate’s Degree in Computer Technology/Computer Systems Technology from Sri Balaji Polytechnic in 2000.
Background
Sastha A has over 15 years of experience in various roles across multiple industries, including banking and telecommunications. Prior to joining IndusInd Bank, he worked at RBL Bank as Assistant Vice President for two years, from 2021 to 2023. His career also includes significant positions at Paytm as Senior Manager and City Head for the Enterprise Segment, and airtel as Assistant Manager, where he spent eight years.
Achievements
Throughout his career, Sastha A has demonstrated skills in streamlining business processes and defining continuous improvement strategies, particularly in the telecom industry. He is experienced in setting quality standards and implementing systems to enhance customer experience while adhering to service level agreements. His capabilities include handling unreasonable expectations and multitasking to meet business and customer needs.
Skills and Competencies
Sastha A is proficient in developing and motivating teams to meet and exceed company objectives. His expertise encompasses strategy planning, sales, operations management, customer service, people management, and process management. He has a proven track record of leading teams to achieve targets and implementing business excellence procedures.