Sumit Kumar Sen
About Sumit Kumar Sen
Sumit Kumar Sen serves as a Service Delivery Manager at Indusind Bank in Gurgaon, Haryana, India, where he has worked since 2016.
Work at IndusInd Bank
Sumit Kumar Sen has been employed at IndusInd Bank since 2016. He holds the position of Service Delivery Manager, where he is responsible for overseeing service delivery operations. His role involves ensuring that the bank's services meet customer expectations and operational standards. Based in Gurgaon, Haryana, India, he has contributed to the bank's service management strategies over the past eight years.
Professional Role and Responsibilities
As a Service Delivery Manager at IndusInd Bank, Sumit Kumar Sen manages various aspects of service delivery. His responsibilities include coordinating with different departments to streamline processes, addressing customer service issues, and implementing improvements to enhance service quality. His position requires a thorough understanding of banking operations and customer relationship management.
Background
Sumit Kumar Sen has a professional background that spans several years in the banking sector. His tenure at IndusInd Bank has allowed him to develop expertise in service delivery and operational management. His work environment in Gurgaon, Haryana, positions him within a key financial hub in India, contributing to his professional development.