Sunil Varma Datla
About Sunil Varma Datla
Sunil Varma Datla is a Customer Service Manager with extensive experience in the banking and insurance sectors. He has held significant roles at ICICI Bank and Reliance Life Insurance, and currently works at IndusInd Bank, focusing on customer satisfaction and regulatory compliance.
Work at IndusInd Bank
Sunil Varma Datla has been serving as a Customer Service Manager at IndusInd Bank since 2014. His role involves overseeing customer service operations and ensuring high levels of customer satisfaction. He has contributed to the bank's commitment to providing quality service and maintaining strong customer relationships. His experience in customer service management has been pivotal in enhancing the overall customer experience at the bank.
Previous Experience at ICICI Bank
Before joining IndusInd Bank, Sunil Varma Datla worked at ICICI Bank as a Customer Service Manager in Branch Banking Operations from 2011 to 2014. During his tenure in Bombay, Maharashtra, he conducted due diligence and enhanced due diligence on suspicious transactions, which supported the bank's compliance efforts. He also processed gold loans efficiently, adhering to turnaround time requirements to improve customer satisfaction.
Experience at Reliance Life Insurance
Sunil Varma Datla's career began at Reliance Life Insurance, where he served as a Senior Customer Care Executive in Branch Operations from 2007 to 2010. He managed a portfolio of Privilege Customers, providing tailored financial solutions and maintaining strong relationships. His responsibilities included implementing KYC and AML screening processes for both new and existing customers, ensuring compliance with regulatory standards.
Education and Expertise
Sunil Varma Datla holds a Bachelor of Commerce degree from Dr L B College, where he studied from 2000 to 2003. He furthered his education by obtaining a Master of Business Administration in Accounting and Finance from Indira Gandhi National Open University, completing his studies from 2006 to 2009. His educational background provides a strong foundation for his expertise in customer service and financial operations.