Vivek Trivedi
About Vivek Trivedi
Vivek Trivedi serves as the Deputy Manager of Customer Service at Indusind Bank in Gurgaon, Haryana, India, a position he has held since 2013. He previously worked as a Senior Financial Planning Manager at Bajaj Capital Ltd from 2011 to 2013 and holds a Bachelor's degree in Mathematics from Lucknow University.
Work at IndusInd Bank
Vivek Trivedi has been employed at IndusInd Bank since 2013, where he holds the position of Deputy Manager in Customer Service. Over the course of his 11-year tenure at the bank, he has developed expertise in managing customer relations and enhancing service delivery. His role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Trivedi's experience in this position has contributed to the bank's commitment to providing quality financial services.
Previous Experience at Bajaj Capital Ltd
Before joining IndusInd Bank, Vivek Trivedi worked at Bajaj Capital Ltd as a Senior Financial Planning Manager from 2011 to 2013. In this role, he was responsible for providing financial advice and planning services to clients. His work involved analyzing financial data, developing strategies for wealth management, and assisting clients in achieving their financial goals. This experience laid a strong foundation for his current role in customer service.
Education and Expertise
Vivek Trivedi earned his Bachelor's degree in Mathematics from Lucknow University, where he studied from 2001 to 2003. His educational background in mathematics has equipped him with analytical skills that are beneficial in the financial services industry. This academic foundation supports his ability to understand complex financial concepts and apply them in his professional roles.
Professional Background
Vivek Trivedi has a professional background that spans over a decade in the financial services sector. His career began at Bajaj Capital Ltd, where he gained valuable experience in financial planning. Since 2013, he has been contributing to IndusInd Bank, focusing on customer service and client relations. His career trajectory reflects a commitment to enhancing customer experiences in the banking industry.