Vrushali Mahadik
About Vrushali Mahadik
Vrushali Mahadik is a Customer Service Team Lead at IndusInd Bank, where she has worked since 2019. She previously held positions as a Relationship Manager at Exide Life Insurance and as an Associate Manager at IndusInd Bank.
Current Role at IndusInd Bank
Vrushali Mahadik serves as a Customer Service Team Lead at IndusInd Bank. She has held this position since 2019, contributing to the bank's customer service operations for a total of five years. In this role, she is responsible for overseeing customer service teams, ensuring high standards of service delivery, and addressing customer inquiries effectively.
Previous Experience at Exide Life Insurance
Before her tenure at IndusInd Bank, Vrushali Mahadik worked at Exide Life Insurance as a Relationship Manager from 2017 to 2019. During her two years in this role, she was based in Mumbai and focused on managing client relationships, providing insurance solutions, and enhancing customer satisfaction.
Experience at IndusInd Bank
Vrushali Mahadik began her career at IndusInd Bank as an Associate Manager, a position she held from 2019 to 2023. Over these four years, she gained valuable experience in banking operations and customer relations, which paved the way for her current leadership role in customer service.
Education and Expertise
Vrushali Mahadik completed her education at Chetana's Institute of Management & Research, where she studied Banking, Corporate, Finance, and Securities Law. She earned a Bachelor of Management Studies (BMS) degree from 2014 to 2016, equipping her with foundational knowledge and skills relevant to her career in the banking and finance sector.