Clayson H. De Lemos Junior
About Clayson H. De Lemos Junior
Clayson H. De Lemos Junior is a Global Customer Success professional currently working at Disney Cruise Line and InEvent, with extensive experience in the hospitality industry across multiple countries. He holds a degree in Hotel Management and is proficient in four languages, enhancing his ability to work in diverse environments.
Work at InEvent
Clayson H. De Lemos Junior has been serving as Global Customer Success at InEvent since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. His experience in customer service and hospitality contributes to his effectiveness in this position.
Current Role at Disney Cruise Line
Since 2022, Clayson has worked as a Guest Services Host at Disney Cruise Line in Miami, Florida. In this capacity, he is responsible for providing exceptional service to guests, addressing inquiries, and ensuring a positive experience for all visitors aboard the cruise.
Previous Experience in Hospitality
Clayson has a diverse background in the hospitality industry. He worked at Walt Disney World in various roles, including Guest Relations from 2018 to 2019 and as a Performer in the International College Program from 2015 to 2016. Additionally, he gained experience at Hilton Hotels & Resorts as a Concierge and Front Desk Intern, as well as serving as a Food & Beverage Agent at Disneyland Paris.
Education and Expertise
Clayson graduated with a Bachelor of Arts in Hotel Management from Universidade Federal Rural do Rio de Janeiro, completing his studies from 2012 to 2019. His educational background provides a solid foundation in hospitality principles and practices, which he applies in his professional roles.
Multilingual Capabilities
Clayson possesses multilingual capabilities, being proficient in Portuguese, English, French, and Spanish. This skill set enhances his ability to communicate effectively in diverse environments, making him an asset in international and multicultural settings.