Ekwutosi Cynthia Okeh
About Ekwutosi Cynthia Okeh
Ekwutosi Cynthia Okeh is a Customer Success Manager at InEvent, where she has worked since 2020. She holds multiple certifications in Scrum, data analysis, network security, and cloud technologies, and is the founder of Digital Witch Support Community.
Work at InEvent
Ekwutosi Cynthia Okeh has been serving as a Customer Success Manager at InEvent since 2020. In this role, she focuses on enhancing client satisfaction and retention by managing client onboarding processes. Her expertise ensures that new clients experience smooth transitions in Software as a Service (SaaS) environments. Okeh's contributions are integral to the company's customer success initiatives.
Education and Expertise
Ekwutosi Cynthia Okeh holds a Bachelor of Science degree in English and Literary Studies from the University of Nigeria, Nsukka, which she completed from 2010 to 2014. In 2020, she furthered her education by obtaining several certifications, including Scrum Fundamentals Certified from SCRUMstudy, Data Analysis from 365 Data Science, and multiple network security certifications from institutions such as ICSI, Fortinet NSE Institute, and CyberArk Global Education Services. She is also a Microsoft Certified Trainer, demonstrating her proficiency in cloud technologies.
Background
Before joining InEvent, Ekwutosi Cynthia Okeh worked as a Technical Support Engineer at Tek Experts from 2018 to 2020 in Lagos. Her experience in technical support laid the foundation for her current role in customer success. Additionally, she founded the Digital Witch Support Community in 2021, where she coaches freelancers, providing guidance and support to help them succeed in their careers. Okeh is actively involved in the Lagos Island tech community, contributing to local tech events and initiatives.
Achievements
Ekwutosi Cynthia Okeh has achieved several certifications that highlight her expertise in various fields, including network security and data analysis. She has successfully completed the Scrum Fundamentals Certified program, the CNSS Certified Network Security Specialist certification, and the Network Security Associate certification from Fortinet. Her role as a Microsoft Certified Trainer further emphasizes her knowledge in cloud technologies. Okeh's involvement in the tech community and her initiatives to support freelancers reflect her commitment to professional development and community engagement.