Louis L A.
About Louis L A.
Louis L A. is a Global Inside Sales professional with a strong background in technical support and sales. He holds a Bachelor of Engineering in Electrical and Electronics Engineering and a Master of Science in Telecommunications Engineering, along with certifications in Microsoft Azure and training.
Work at InEvent
Currently, Louis L A. serves as Global Inside Sales at InEvent, a role he has held since 2022. His responsibilities involve engaging with clients to understand their needs and providing tailored solutions. His position emphasizes the importance of customer interaction and sales strategy within the organization.
Current Role at True.org Cloud
Louis L A. has been working as a Microsoft Support Consultant at True.org Cloud since 2021. In this capacity, he provides technical support and guidance on Microsoft products, leveraging his expertise in Office 365 and CRM systems. His role is crucial in ensuring customer satisfaction and effective use of cloud services.
Previous Experience in Technical Support
Before his current roles, Louis worked at Lagetronix as a Technical Support Specialist from 2018 to 2020 in Nigeria. He gained valuable experience in troubleshooting and customer service. Additionally, he was employed at Tek Experts as an M365 Support Agent from 2020 to 2021, further enhancing his skills in technical support and customer relationship management.
Education and Expertise
Louis L A. holds a Bachelor of Engineering in Electrical and Electronics Engineering from the Federal University of Technology Akure, completed in 2014. He furthered his education with a Master of Science in Telecommunications Engineering from the University of Ibadan, which he completed in 2018. His academic background supports his technical expertise in various engineering and IT domains.
Certifications and Specializations
Louis possesses several professional certifications, including Microsoft Certified: Azure Administrator Associate and Microsoft Certified Trainer. He specializes in Office 365 and CRM systems, particularly Dynamics 365. These certifications and specializations reflect his commitment to professional development and his ability to support and train others in these technologies.