Greg Young
About Greg Young
Greg Young: Head of Customer Success
Greg Young currently holds the position of Head of Customer Success. In this role, he is responsible for overseeing customer satisfaction and ensuring a positive customer experience. Greg's role involves managing customer interactions, addressing concerns, and implementing strategies to enhance customer support. His dedication and leadership have been instrumental in fostering strong relationships with clients.
Greg Young's Long-standing Relationship with Dscoop
Greg Young has a long-standing relationship with the Dscoop organisation. Since 2015, he has attended every EMEA and USA Dscoop conference. This involvement highlights his commitment to professional development and industry networking. His participation in events such as DscoopX in Washington DC in March 2015 and Dscoop EMEA 2015 in Dublin has allowed him to stay updated on industry trends and best practices.
Greg Young's Role at Infigo
Greg Young has been with Infigo since at least 2015. In his capacity at Infigo, he has contributed to various initiatives aimed at enhancing customer satisfaction. He has played a key role in developing and executing customer success strategies that align with the company's objectives. His expertise and experience have significantly benefited the organisation.
Greg Young's Contributions to Devia Software
In January 2018, Greg Young worked with Devia Software to expand customer support hours to 13 hours a day. This initiative underscored his commitment to improving customer service and ensuring that clients receive timely assistance. His efforts have helped enhance the overall customer experience and demonstrate his proactive approach to customer success.