Camille Duncan
About Camille Duncan
Camille Duncan is a Technical Customer Support Specialist at Infinicept with over five years of experience in technical support roles and a background in cybersecurity.
Current Position at Infinicept
Camille Duncan currently serves as a Technical Customer Support Specialist at Infinicept. She began her role in March 2021. In this position, she is responsible for addressing customer concerns, troubleshooting technical issues, and ensuring client satisfaction. Her extensive experience in technical support and a background in cybersecurity aid in delivering enhanced support solutions.
Previous Experience at Global Payments Inc.
Before joining Infinicept, Camille Duncan worked at Global Payments Inc. as an Integrated Technical Support Specialist. She held this position from 2019 to 2021 for a span of two years in Broomfield, Colorado. Here, she gained valuable experience in managing technical support tasks and integrating payment solutions, which bolstered her expertise in the domain.
Early Career in the Amusement Industry
Camille Duncan's early career included roles in the amusement industry. She worked at Round 1 Bowling & Amusement as an Amusement Lead/Arcade Mechanic from 2016 to 2019 in Littleton, Colorado, and at GameWorks, Inc. as a Sales/Redemption Associate in 2016 for 10 months in Denver, Colorado. These roles provided her with operational and mechanical skills in amusement facilities, along with customer interaction and problem-solving experience.
Educational Background in Cybersecurity
Camille Duncan pursued her education in cybersecurity at Red Rocks Community College, where she achieved an Associate of Arts and Sciences (AAS) degree in 2021. Her study focus included cybersecurity principles and practices, which contributed to her technical skill set and understanding of cybersecurity threats and preventive measures. Prior to this, she earned her high school diploma from Boulder High School in 2015.
Technical Support Expertise
With over five years of experience in technical support roles, Camille Duncan has developed strong skills in troubleshooting and customer service. Her career trajectory has included positions at both Global Payments Inc. and Infinicept, where she has been responsible for solving complex technical issues and providing reliable support to customers. Her expertise is further enhanced by her educational background in cybersecurity.