Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Customer Success Engineer at Infinity Labs India, specializing in Palo Alto Networks. He has extensive experience in network engineering and cybersecurity, having worked at companies like Wipro, HCL Technologies, and Altran.
Work at Infinity Labs India
Gaurav Sharma currently holds the position of Customer Success Engineer at Infinity Labs India, specializing in Palo Alto Networks. He has been with the company since 2022. In this role, he is responsible for ensuring customer satisfaction and success through effective use of Palo Alto's cybersecurity solutions.
Previous Experience in Cybersecurity
Prior to his current role, Gaurav Sharma worked at several notable organizations in the cybersecurity field. He served as a Technical Lead at Wipro for five months in 2021 and as a Senior Specialist at HCL Technologies for six months in the same year. His experience includes working in the Cyber Security Fusion Center at HCL Technologies, where he managed operations involving Palo Alto, Zscaler, Cisco ISE, and SIEM (RSA).
Background in Networking
Gaurav Sharma began his career as a Network Engineer at Altran (Cisco TAC) from 2018 to 2021, where he gained three years of experience in networking. He also worked as a Network Executive at Taj Hotels Palaces Resorts Safaris from 2015 to 2018, managing WiFi networks and addressing internet-related queries. During his time at Taj Hotel in New Delhi, he implemented network setups for clients such as Facebook India and the World Bank.
Education and Certifications
Gaurav Sharma earned a Bachelor of Technology (B.Tech) degree in Electronics and Communication Engineering from the Delhi Institute of Technology and Management, completing his studies from 2011 to 2015. He also completed his 12th grade at D.A.V Shalimar Bagh from 2009 to 2011. In addition to his formal education, he has obtained multiple certifications, including ZCCA, ZCCP, and ZCDS, which demonstrate his expertise in Zscaler technology.