Charlotte Benson Tettey
About Charlotte Benson Tettey
Charlotte Benson Tettey serves as the Head of Partnerships and Clinical Operations at Infiuss Health and is the Founder/CSO of Women in Health. She holds an MBA and has extensive experience in health care administration, marketing, and operations across various organizations in Nigeria, the United Kingdom, and the United States.
Work at Infiuss Health
Charlotte Benson Tettey serves as the Head of Partnerships and Clinical Operations at Infiuss Health since 2023. In this role, she mentors a cross-functional team that includes customer success, marketing, sales, digital, and communications professionals. She leads the design and development of strategic go-to-market programs aimed at industry and key accounts. Additionally, she oversees the execution and delivery of service improvement policies and processes, acting as a change agent to revitalize company culture and best practices. Charlotte fosters a culture of innovation and excellence within her team.
Education and Expertise
Charlotte holds a Master of Business Administration (MBA) in Health Care Administration/Management from UCAM Universidad Católica San Antonio de Murcia. She also studied at Immaculata University, focusing on Liberal Arts and Sciences. Charlotte has a Bachelor's degree in Marketing from Greenhill College - GIMPA. She is currently studying at Harvard University, focusing on Improving Global Health: Focusing on Quality and Safety, and has achieved a Professional Certificate in Improving Operational Efficiency (Kaizen) from Lagos Business School, Pan-Atlantic University. Additionally, she has a Diploma en Francais from Université de Cocody Abidjan and has completed a Digital Marketing program at the Digital Marketing Institute.
Background
Charlotte Benson Tettey has a diverse professional background spanning various roles in marketing, communications, and operations. She began her career as a Senior Advertising Writer and Account Executive at Saatchi & Saatchi in the United Kingdom. She then worked at Cadbury UK as a Brands and Marketing Manager and later held the position of Senior Manager for Marketing and Communications at Rancard Solutions Ltd in Nigeria. Charlotte also served as Head of Business Operations and Customer Experience at Lagoon Hospitals in Nigeria before her current role at Infiuss Health.
Achievements
Throughout her career, Charlotte has demonstrated leadership in various capacities. At Lagoon Hospitals, she was responsible for enhancing business operations and customer experience over four years. At Infiuss Health, she has played a crucial role in mentoring teams and leading strategic initiatives. Her educational pursuits, including her studies at Harvard University and her focus on global health, reflect her commitment to improving health care quality and safety. Charlotte's ability to foster innovation and excellence within her teams has been a significant aspect of her professional journey.