Stephanie Webber
About Stephanie Webber
Stephanie Webber is a Customer Success Manager with a background in psychology and extensive experience in customer service and sales. She has worked at various organizations, including SPINCO and Influitive, and holds degrees from Carleton University and Mount Allison University.
Current Role at Influitive
Stephanie Webber serves as a Customer Success Manager at Influitive, a position she has held since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using Influitive's solutions. Her experience in customer service and support contributes to her effectiveness in managing client relationships and driving success.
Previous Experience in Customer Service
Before joining Influitive, Stephanie Webber worked at SPINCO as a Customer Service Representative since 2018. Her responsibilities included assisting customers and providing support to enhance their experience. Additionally, she served as a Sales Manager at Gap from 2015 to 2017, where she managed sales operations and customer interactions.
Background in Support Services
Stephanie Webber has a background in support services, having worked as Support Staff at Regional Residential Services Society from 2017 to 2019. In this role, she provided assistance to individuals in need, contributing to their daily living and overall well-being. Her experience in this position helped develop her skills in empathy and communication.
Educational Background
Stephanie Webber studied at Carleton University, where she earned a Bachelor of Science in Honours Psychology from 2014 to 2016. Prior to that, she attended Mount Allison University, achieving a Bachelor of Science in Psychology from 2012 to 2014. Her academic background in psychology supports her understanding of customer behavior and needs.
Early Career Development
Stephanie Webber began her professional career as an I-Track Interviewer at the University of Ottawa in 2019. This role lasted for one month and provided her with initial experience in conducting interviews and gathering information. Following this, she transitioned to a Business Development Representative position at Influitive from 2019 to 2020, where she focused on client engagement and lead generation.