Amalia Nurrahmi

Customer Support Agent @ Influx

About Amalia Nurrahmi

Amalia Nurrahmi is a Customer Support Agent at Influx Inc. in Collingwood, Victoria, Australia, where she has worked since 2017. She holds a Master of Science and a Bachelor of Science in Astronomy from Institut Teknologi Bandung and has experience as an English teacher and freelance journalist.

Work at Influx

Amalia Nurrahmi has been employed at Influx Inc. as a Customer Support Agent since 2017. Her role spans over seven years, during which she has contributed to customer service operations in Collingwood, Victoria, Australia. In this position, she engages with clients to resolve inquiries and enhance their experience with the company.

Education and Expertise

Amalia holds a Master of Science in Astronomy from Institut Teknologi Bandung, where she studied from 2009 to 2011. Prior to her master's degree, she earned a Bachelor of Science in Astronomy from the same institution, completing her studies from 2002 to 2008. Her educational background equips her with analytical skills and a strong foundation in scientific principles.

Previous Work Experience

Before joining Influx, Amalia worked in various roles. She served as an Academic Officer at Elti Gramedia from 2014 to 2015. Additionally, she worked as a Copywriter at Teknologi Kreasi Anak Bangsa, Pt. for two months in 2015. Amalia also has five years of experience as an English Instructor at Elti Gramedia, where she taught from 2012 to 2017.

Part-Time Teaching and Blogging

In addition to her role at Influx, Amalia is a part-time English teacher. She combines her teaching responsibilities with her customer support duties. Furthermore, she engages in part-time blogging and has a background in freelance journalism, showcasing her versatility in communication and education.

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