Ana Paula Borba
About Ana Paula Borba
Ana Paula Borba is a Delivery Manager at Influx, where she has worked since 2020. She has extensive experience in human resources, having held various roles in companies such as Embraco, Ford Motor Company, Racional Engenharia, and The Manitowoc Company.
Work at Influx
Ana Paula Borba has been employed at Influx as a Delivery Manager since 2020. In this role, she manages support operations across multiple channels and is part of a team that provides 24/7 customer support. Her responsibilities include overseeing the delivery of services and ensuring client satisfaction. With four years of experience at Influx, she has contributed to enhancing operational efficiencies and improving service delivery.
Previous Employment Experience
Prior to her current position, Ana Paula Borba held various roles in human resources across different companies. She worked at Embraco as a Corporate HR Business Partner for 11 months in 2013. She also served as an HR Analyst at Ford Motor Company from 2010 to 2013 and as an HR Shared Services Analyst from 2007 to 2009. Additionally, she was the Corporate HR Manager at Racional Engenharia from 2016 to 2018 and the HR Manager at The Manitowoc Company from 2014 to 2016.
Education and Expertise
Ana Paula Borba studied Law at Universidade Federal da Bahia, where she completed her undergraduate degree from 1999 to 2005. She also pursued a Post Graduation Course in Human Rights and Democracy at Universidade de Coimbra in 2003. Her expertise includes designing and implementing talent attraction and retention programs, as well as creating career and succession plans. She has been trained in Six Sigma methodology and holds a Black Belt status.
Professional Skills
Ana Paula Borba has developed a range of professional skills throughout her career. She has experience in implementing corporate education programs, including a global leadership academy. Her background in human resources has equipped her with the ability to design effective people management tools. Additionally, she is enrolled in the Brazilian Lawyers Order (OAB), indicating her commitment to the legal profession.