Andre Gayle
About Andre Gayle
Andre Gayle is a Customer Support Specialist with over five years of experience at Influx in Jamaica. He studied Mechanical Maintenance at the National Tool & Engineering Institute from 1999 to 2002 and previously worked as a Quality Assurance Analyst at STARTEK for six years.
Work at Influx
Andre Gayle has been employed at Influx as a Customer Support Specialist since 2019. In this role, he is responsible for providing customer support services, addressing inquiries, and resolving issues for clients. His tenure at Influx spans five years, during which he has contributed to enhancing customer satisfaction and operational efficiency in Jamaica.
Previous Experience at STARTEK
Before joining Influx, Andre Gayle worked at STARTEK as a Quality Assurance Analyst from 2013 to 2019. His role involved monitoring and evaluating the quality of customer interactions and ensuring compliance with company standards. This six-year experience provided him with a solid foundation in quality assurance practices within the customer service industry.
Education and Expertise
Andre Gayle studied at the National Tool & Engineering Institute, where he focused on Mechanical Maintenance. He completed his studies from 1999 to 2002, earning a qualification in Mechanical Maintenance. This educational background equips him with technical knowledge that may complement his customer support skills.
Background
Andre Gayle is based in Jamaica and has built a career in customer support and quality assurance. His professional journey reflects a commitment to service excellence and a strong understanding of customer needs. His experience in both technical and customer-facing roles has shaped his approach to problem-solving and client interaction.