Angelita Queiroz
About Angelita Queiroz
Angelita Queiroz is a Customer Support Agent with extensive experience in customer service and sales analysis across various companies in Brazil. She has a background in Business Administration and has facilitated communication between South American clients and international company units.
Current Role at Influx
Angelita Queiroz has been working as a Customer Support Agent at Influx since 2022. In this role, she is responsible for assisting customers and ensuring their needs are met effectively. Her experience in customer service enhances her ability to provide quality support.
Previous Experience in Customer Service
Prior to her current position, Angelita Queiroz worked at INTERPRINT GmbH & Co. KG as an OTC - Customer Service Specialist from 2013 to 2015. She facilitated communication between South American clients and company units in Germany, Austria, and the United States. This role contributed to her expertise in managing customer relations.
Sales and Commercial Management Experience
Angelita has held various roles in sales and commercial management. She worked as a Sales Analyst at Andritz Brasil Ltda from 2009 to 2013 and at LATAM Airlines from 2016 to 2017. Additionally, she served as Commercial Manager and later as Commercial Coordinator at EPA TRAINING CENTER from 2018 to 2022. These positions involved managing client relationships and overseeing sales processes.
Educational Background
Angelita Queiroz studied Business Administration and Management at Fateb - Faculdade de Telêmaco Borba, where she earned her Bachelor's degree from 2003 to 2007. She also attended Fisk English School from 1996 to 2002, enhancing her language skills, which have been beneficial in her professional roles.
International Training and Skills Development
Angelita participated in international training in Germany, which focused on customer relations and process facilitation. This experience has contributed to her professional development and ability to navigate complex customer service scenarios.