Birgitta Regina Leonie Suwandi
About Birgitta Regina Leonie Suwandi
Birgitta Regina Leonie Suwandi is a Customer Service Agent currently employed at Influx in Semarang, Central Java, Indonesia. She has a background in Applied Linguistics, holding a Bachelor of Arts degree from Universitas Katolik Soegijapranata, and has previous experience in customer service and administration.
Current Role at Influx
Birgitta Regina Leonie Suwandi has been employed as a Customer Service Agent at Influx since 2021. She works in Semarang, Central Java, Indonesia. In this role, she is responsible for managing customer inquiries and providing support to enhance customer satisfaction.
Previous Experience at Mitracomm Ekasarana
Before joining Influx, Birgitta worked as a Contact Center Agent for the Traveloka Project at Mitracomm Ekasarana. Her tenure lasted for two months in 2021, during which she operated in Semarang, Central Java, Indonesia. This position involved assisting customers with travel-related inquiries.
Background in Administration
Birgitta has prior experience as an Administrator at Klinik Dokter Umum mitra BPJS Kesehatan. She held this position from 2015 to 2018 for three years in Semarang, Central Java, Indonesia. Her responsibilities included managing administrative tasks and supporting healthcare operations.
Education in Applied Linguistics
Birgitta studied at Universitas Katolik Soegijapranata, where she pursued a Bachelor of Arts in Applied Linguistics. She completed her degree over five years, from 2016 to 2021. This educational background has equipped her with skills relevant to communication and customer service.