Christine Odhiambo
About Christine Odhiambo
Christine Odhiambo is an Inbound Customer Service Representative at Influx in Nairobi, Kenya, where she has worked since 2021. She holds a Bachelor of Laws degree from the University of Nairobi and has previous experience as a Telemarketer and BPO Executive.
Work at Influx
Christine Odhiambo has been employed at Influx as an Inbound Customer Service Representative since 2021. In this role, she is responsible for managing customer inquiries and providing support to clients. Her tenure at Influx spans three years, during which she has developed skills in customer service and communication. The position is based in Nairobi, Kenya, where she contributes to the company's commitment to delivering quality service.
Previous Employment Experience
Prior to her current role, Christine worked as a Telemarketer at Unateus from 2021 to 2022. This position allowed her to gain experience in sales and customer engagement. Additionally, she served as a BPO Executive at Techno Brain BPO / (ITES) Limited from 2018 to 2020. Her work in these roles has equipped her with a diverse skill set in customer interaction and service delivery.
Education and Expertise
Christine Odhiambo studied at the University of Nairobi, where she earned a Bachelor of Laws (LLB) degree from 2014 to 2016. This educational background in law provides her with a strong foundation in legal principles and critical thinking, which can be beneficial in her customer service role. Her academic experience contributes to her ability to handle customer inquiries effectively.
Background
Christine has a diverse professional background, having worked in various roles across different sectors. Her experience spans customer service, telemarketing, and business process outsourcing. She has worked in both Kenya and Russia, which adds to her understanding of different market dynamics and customer needs. This international exposure enhances her adaptability in customer service environments.