Desta Diva Mayangsari
About Desta Diva Mayangsari
Desta Diva Mayangsari is a Client Success Manager with three years of experience at Influx, where she remotely manages over 20 clients across various industries. She has a background in customer support and engagement coordination, and she is committed to fostering client growth and collaboration.
Current Role as Client Success Manager
Desta Diva Mayangsari currently serves as a Client Success Manager at Influx, a position she has held since 2021. In this role, she remotely manages over 20 clients from various industries, including e-commerce and SaaS. Her responsibilities include ensuring client satisfaction and fostering strong relationships to support business growth. Desta's approach is informed by her commitment to actively seeking and providing feedback, a practice inspired by the Radical Candor Podcast.
Previous Experience at Influx
Desta has a history with Influx, having worked there in multiple capacities. She began her tenure as a Customer Support Agent in 2019 for four months. Following this role, she advanced to the position of Client Team Leader, where she worked from 2019 to 2021 for two years. Her progression within the company highlights her dedication and ability to adapt to different roles.
Internship Experience at Sucofindo
Before her roles at Influx, Desta completed an internship at Sucofindo as a Certification Intern. This position lasted for one month in Jakarta, Indonesia, from 2015 to 2016. The internship provided her with practical experience in the certification process, contributing to her professional development.
Educational Background at Universitas Gadjah Mada
Desta studied at Universitas Gadjah Mada (UGM) from 2014 to 2018, completing a four-year program. Her education at UGM provided her with a solid foundation for her career, equipping her with the knowledge and skills necessary for her professional roles.
Engagement Coordinator Role at AIESEC
Desta served as the Manager of Engagement Coordinator in the Learning and Development Department of AIESEC's Local Committee UGM from 2016 to 2017. This role involved managing engagement initiatives and contributing to the development of programs aimed at enhancing learning experiences for participants.