Diana Maseno
About Diana Maseno
Diana Maseno is a Client Success Manager at Influx Inc. in Collingwood, Victoria, Australia, where she has worked since 2019. She previously worked as a GIS Data Collection Contractor at Kenya Power for six months in 2015 and holds a Bachelor of Science in Regional Planning and Management from Jomo Kenyatta University of Agriculture and Technology.
Work at Influx
Diana Maseno has been employed at Influx Inc. as a Client Success Manager since 2019. In this role, she is responsible for ensuring client satisfaction and managing relationships to enhance customer experience. Her tenure at Influx spans over five years, during which she has contributed to the company's client management strategies and initiatives.
Previous Experience at Kenya Power
Before joining Influx, Diana Maseno worked at Kenya Power as a GIS Data Collection Contractor for a period of six months in 2015. This role involved collecting and managing geographic information system data, which is essential for the planning and management of electrical infrastructure.
Education and Expertise
Diana Maseno studied at Jomo Kenyatta University of Agriculture and Technology from 2011 to 2014, where she earned a Bachelor of Science degree in Regional Planning and Management. This educational background provides her with a solid foundation in planning and management principles, which she applies in her current role.
Background
Diana Maseno has a professional background that combines client management and technical expertise. Her experience in GIS data collection and her academic training in regional planning contribute to her capabilities in managing client relationships effectively.