Earlan Lambert
About Earlan Lambert
Earlan Lambert is a Client Team Leader at Influx, where he has worked since 2020. He has extensive experience in the BPO sector, having held various roles in technical support, customer service, and human resources.
Work at Influx
Earlan Lambert has been employed at Influx since 2020, serving as a Client Team Leader. In this role, he oversees client interactions and ensures the delivery of high-quality service. His tenure at Influx spans four years, during which he has contributed to the company's objectives and client satisfaction.
Education and Expertise
Earlan Lambert studied at Cisco Networking Academy, where he completed a program in Computer and Information Sciences and Support Services in 2011. He holds a Cisco Certified Technician certification and is certified in PC repairs, covering hardware, software, and networking. Additionally, he studied Information Technology at deCarteret College from 2004 to 2009.
Background in Technical Support
Earlan Lambert has extensive experience in the technical support field. He worked at ASUS as a Technical Support Representative from 2011 to 2016, followed by a position as a Technical Support Specialist at Advantage Communications Inc. from 2017 to 2018. His background includes various roles in customer service and technical support within the BPO sector.
Previous Employment Experience
Before his current role, Earlan Lambert held several positions in different companies. He worked at Amazon as a Human Resources Specialist in 2019 and served as a Customer Service Representative at Influx for five months in 2020. He also worked at Advantage Communications Inc. as a Customer Service Representative from 2016 to 2017.
BPO Sector Experience
Earlan Lambert has been active in the Business Process Outsourcing (BPO) sector since 2012. His experience encompasses various functions, including technical support, customer service, sales, and human resources services. This diverse background has equipped him with a broad skill set applicable to client management and support.