Irene Wonder
About Irene Wonder
Irene Wonder serves as the Customer Support Team Lead at Influx, where she has worked since 2021. She has a background in customer service and holds a Bachelor of Commerce from the University of Nairobi, along with a certification in Philosophy and Religious Studies from The University of Edinburgh.
Work at Influx
Irene Wonder has been employed at Influx since 2019. She started her career there as a Customer Service Agent, where she worked for two years before transitioning to the role of Customer Support Specialist. In 2021, she advanced to the position of Customer Support Team Lead, where she has continued to serve for three years. Her responsibilities include overseeing customer support operations and leading a team to enhance customer satisfaction.
Education and Expertise
Irene Wonder obtained her Bachelor of Commerce (B.Com.) degree in Marketing from the University of Nairobi, completing her studies from 2010 to 2015. Additionally, she pursued further education at The University of Edinburgh, where she earned a certification in Philosophy and Religious Studies. This educational background provides her with a diverse skill set applicable to her roles in customer support and team leadership.
Background
Irene Wonder has a background in customer service and support, having worked in various roles at Influx since 2019. Her experience spans from entry-level positions to leadership roles, demonstrating her growth and commitment within the company. Her academic pursuits in marketing and philosophy contribute to her understanding of customer needs and team dynamics.