Kemal Adityawarman
About Kemal Adityawarman
Kemal Adityawarman is a Customer Support Agent at Influx, where he has worked since 2019 in the Bandung Area of West Java, Indonesia. He holds a Bachelor's degree in Psychology from Universitas Islam Bandung and has experience in managing recruitment projects and training new employees.
Work at Influx
Kemal Adityawarman has been employed at Influx as a Customer Support Agent since 2019. In this role, he operates in the Bandung Area of West Java, Indonesia. His responsibilities include providing customer support across various sectors, including SaaS, e-Commerce, and B2B businesses. Kemal implements a zero inbox policy by the end of each shift, ensuring efficient communication and resolution of customer inquiries.
Education and Expertise
Kemal Adityawarman earned a Bachelor's degree in Psychology from Universitas Islam Bandung, where he studied from 2014 to 2018. Prior to this, he completed a Diploma in Science at SMAN 1 BANDUNG from 2010 to 2013. His educational background in psychology contributes to his understanding of customer needs and behaviors, enhancing his effectiveness in customer support.
Background
Kemal Adityawarman has a solid educational foundation and extensive experience in customer support. He has been working in this field for over five years, focusing on various industries. His involvement in managing multiple recruitment projects showcases his capability in human resources, particularly in interviewing and training new employees.
Responsibilities in Customer Support
In his role as a Customer Support Agent, Kemal Adityawarman is responsible for handling customer inquiries and providing solutions across different sectors. He plays a key role in interviewing and training new employees, contributing to the development of the support team. His commitment to a zero inbox policy reflects his dedication to maintaining organized and effective communication.