Maria Paloma Villalba
About Maria Paloma Villalba
Maria Paloma Villalba is a Customer Service Agent at Influx in Cremorne, Victoria, Australia, where she has worked since 2022. With a background in law and international business, she effectively manages customer interactions and demonstrates strong communication skills in both English and Spanish.
Work at Influx
Maria Paloma Villalba has been employed at Influx as a Customer Service Agent since 2022. In this role, she manages a high volume of customer service calls each day, demonstrating a calm demeanor and a strong work ethic. Her responsibilities include addressing customer inquiries and providing support, which she handles efficiently in a fast-paced environment.
Previous Experience
Before joining Influx, Maria worked at Buda Beach Búzios as a Camarera from 2014 to 2015. During her time there, she gained valuable experience in customer service, which has contributed to her current role. This position involved direct interaction with customers, allowing her to develop her communication skills.
Education and Expertise
Maria studied at Universidad Nacional de Rosario from 2015 to 2022, focusing on Derecho, where she achieved a Universitario degree. Additionally, she attended BOLSA DE COMERCIO DE ROSARIO, completing a Programa de Formacion in Negocios Internacionales/Comercio Internacional in 2020. Her educational background supports her expertise in general accounting and financial transactions, which enhances her capabilities in customer service.
Skills and Competencies
Maria possesses bilingual skills, which facilitate effective communication with a diverse customer base. She has developed successful tactics for upselling products and services, contributing to her effectiveness in customer interactions. Her superior time management skills enable her to thrive in a demanding customer service environment.